Frequently Asked Questions
Everything you need to know about bringing Stauber quality into your home.
What is the standard delivery timeframe for furniture orders?
Most in-stock items are delivered within 7-14 business days. For larger pieces requiring White Glove Delivery, our concierge team will contact you within 48 hours of purchase to schedule a specific arrival window.
Do you offer assembly services for your furniture?
Yes, we offer professional assembly through our White Glove Delivery service. Our team will deliver the item to your room of choice, assemble it completely, and remove all packaging materials.
What is your return policy for home decor and furnishings?
We offer a 30-day return window for most items in their original condition. Please note that custom-made or 'Made to Order' upholstery pieces are final sale and cannot be returned.
Are your wood products sustainably sourced?
Absolutely. At Stauber Furnishings, we prioritize the environment by using FSC-certified timber and reclaimed woods wherever possible to ensure your home is both beautiful and eco-friendly.
Can I request fabric swatches before making a purchase?
We encourage it! You can order up to five complimentary fabric or leather swatches via our website to ensure the color and texture perfectly match your home's aesthetic.
What kind of warranty do you provide on large furniture pieces?
All our structural frames come with a limited 5-year warranty covering manufacturing defects. Upholstery, finishes, and mechanical parts are covered under a 1-year limited warranty.